Gift Cards
How do I redeem my gift card?
Where can I find details about product redemption? The product description and specific redemption instructions are a...
I'm having issues with my Just Eat code redemption. What should I do?
If you're experiencing trouble redeeming a Just Eat code, it might be due to one of two common scenarios. Here’s how ...
My Petro gift card isn't working. What should I do?
To redeem your Petro-Canada gift card, please follow these steps: Access your order and click on “Claim your gift ca...
My Glovo gift card isn’t working. What should I do?
If you're seeing an "invalid code" error while trying to redeem a voucher on your Glovo account, it may be due to one...
My DoorDash gift card isn’t working. What should I do?
If you're seeing an "invalid code" error while trying to redeem a voucher on your DoorDash account, it may be due to ...
My Deliveroo gift card isn’t working. What should I do?
If you're seeing an "invalid code" error while trying to redeem a voucher on your Deliveroo account, it may be due to...
I'm having issues redeeming my eBay US gift card
If your eBay gift card is not working at checkout and the balance checker shows a zero balance, it is likely that eBa...
Using a Virtual Prepaid Visa Card
The Virtual Prepaid Visa can be used for purchases anywhere Visa debit cards are accepted within the United States. H...
What should I do if I can’t redeem my Google Play Gift Card?
If you are experiencing issues redeeming your Google Play Gift Card, please follow these steps: 1. Verify redemptio...
What is the difference between sealed and unsealed gift cards?
By default, all Gift Cards are delivered sealed. This means that you will need to click on the card to reveal its cod...
I can't find the product that I am looking for
If you are using our app and can't find a product it may help to try to locate the product using a browser in our web...
What is the difference between Uber Vouchers and Uber Gift Cards?
In Bitrefill you can choose between two ways to pay for Uber rides: Uber Gift Cards Uber Vouchers. The main differe...
I received a gift card from Sweatcoin, how can I use it?
All gift cards delivered by Sweatcoin are Bitrefill Balance cards, which you can redeem to your account balance to pu...
What should I do if I cannot redeem my gift card?
Initial troubleshooting steps: Check IP address and account region: Ensure that your IP address and the region of y...
My gift card link is not working. What should I do?
Some codes take a little time to activate. Please wait a couple of hours. If the link still says "processing" or "pen...
Some products are only for the Eurozone, what does this mean?
The countries that are part of the Eurozone for our products, are the ones that have replaced their national currenci...
Gift card/Product is Out of Stock
We keep track of all our products' stock and continuously work with our suppliers to have all of our products back in...
I purchased the wrong gift card or phone refill. What can I do?
Gift Card Purchases: Sealed Gift Cards: If you purchased the wrong gift card and it is still sealed (meaning t...
Can you add a new product/gift card to your catalog?
We really appreciate all of our customers' ideas and feedback, and we constantly work on adding new products to our c...
I cannot unseal my gift card
Occasionally, technical issues may occur while trying to unseal a gift card. Don't worry, we're here to help! Please ...
Can I select a custom amount for my gift card or phone refill?
For some of our gift cards and phone refills you will have the option to select a custom amount from an available ran...
Purchase as gift / Schedule delivery of a gift card
Are you looking for the perfect gift for a friend or family member? We allow customers to purchase gift cards as vouc...
South Africa - Partially redeemed/used gift cards
Some of the gift cards for South Africa (Pick n Pay, Incredible Connection, among others) are intended to be single u...