1. Frequently asked questions
  2. Gift Cards
  3. Gift Cards

My Petro gift card isn't working. What should I do?

  • Updated

To redeem your Petro-Canada gift card, please follow these steps:

  1. Access your order and click on “Claim your gift card.”
  2. Click on the “Print card” option. You can print the PDF or save it on your mobile device — just make sure the barcode is clearly visible.
  3. Visit a participating Petro-Canada location and go directly to the convenience store counter.
  4. Show the printed or saved PDF with the barcode to the cashier to use your gift card.

Note: Please avoid using Apple Wallet or Google Wallet, as they may display the barcode incorrectly, which could prevent successful redemption.

You can check your Petro-Canada gift card balance here:

👉 Check My Card Balance


Feel free to contact our support team if you have any questions or need assistance.