Bitrefill Card
Learn more about the Bitrefill Card.
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Getting Started with your Bitrefill Card
How does the Bitrefill Card "Cash out" work?
Transferring EUR from your Bitrefill Card Balance to European bank accounts under your name is simple and swift. Just...
What are the different limits and tiers for the Bitrefill Card?
Starter Tier This is the first tier that all Bitrefill Card customers start with. Requirements Proof of Identity. (...
What is the Bitrefill Card?
The Bitrefill Card is a virtual payment card that you can use online and in-store at merchants that accept contactles...
Who is eligible to apply for the Bitrefill Card?
Individuals aged 18 or older who are residents of the following countries are eligible to apply for the Bitrefill Car...
Will I be getting a physical card in the mail?
The current Bitrefill Card is virtual and you'll be able to use it to shop online and in physical stores using tap-to...
Does the Bitrefill Card have an issuance fee?
No, there are no issuance fees for both the digital and physical Bitrefill Cards.
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Using your Bitrefill Card
What happens when my Bitrefill Card expires?
When your previous card expires expires, you just need to activate the new virtual card. Follow these steps: 1. Log i...
Where can I use my Bitrefill Card?
The card can be used internationally at merchants, for both in-store contactless payments and online. Card transactio...
What happens if I make too small of a deposit?
If you deposit less than the minimum amount required (currently €30) to your Bitrefill card, you will not receive the...
Will the Bitrefill Card work in the US?
Unfortunately, at this time, the Bitrefill Card doesn't work with all US merchants that accept VISA. Our card partner...
What cryptocurrencies can I load onto the Bitrefill Card?
The Bitrefill Card offers extensive support for a broad range of key cryptocurrencies.Here is a list of the cryptocur...
What are the fees for the Bitrefill Card?
All of the fees for the Bitrefill Card can we found here - https://www.bitrefill.com/card/pricing - and in your card ...
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Privacy & Security
Where is my 3D Secure password?
The 3D Secure Password is an authentication method that provides an additional layer of authentication for card trans...
I don't recognize a transaction on my Bitrefill Card. What should I do?
If you don't recognize a transaction on your Bitrefill card, follow these steps to address the issue promptly: Free...
What is a transaction dispute?
A transaction dispute is a process used to recover funds when you can't resolve an issue with a merchant, typically r...
How are online payments made with the Bitrefill Card protected?
Your card is safeguarded by the 3DSecure standard for enhanced security during online transactions, helping to minimi...
Who is your partner for the Bitrefill Card services?
The custody and exchange of your crypto assets is handled by Striga Technology OÜ, a VASP licensed in Estonia. The ca...
How does Bitrefill keep my information safe and private?
Your card information is controlled and kept safe by our licensed partners. Bitrefill does not have access to your ca...