Using your Bitrefill Card
What happens when my Bitrefill Card expires?
When your previous card expires expires, you just need to activate the new virtual card. Follow these steps: 1. Log i...
Where can I use my Bitrefill Card?
The card can be used internationally at merchants, for both in-store contactless payments and online. Card transactio...
What happens if I make too small of a deposit?
If you deposit less than the minimum amount required (currently €30) to your Bitrefill card, you will not receive the...
Will the Bitrefill Card work in the US?
Unfortunately, at this time, the Bitrefill Card doesn't work with all US merchants that accept VISA. Our card partner...
What cryptocurrencies can I load onto the Bitrefill Card?
The Bitrefill Card offers extensive support for a broad range of key cryptocurrencies. Important: Please note that th...
What are the fees for the Bitrefill Card?
All of the fees for the Bitrefill Card can we found here - https://www.bitrefill.com/card/pricing - and in your card ...
Can I link my Bitrefill Card to Apple Pay?
Currently, Apple Pay is not supported for the Bitrefill Card. Apple Pay support will be coming shortly after the publ...
Can I link my Bitrefill Card to Google Pay?
Yes, you can add your Bitrefill Card to Google Pay to make contactless payments.
How to dispute a card payment?
Always contact the merchant first, as this is the fastest way to get a positive outcome. Most refunds can be processe...
What are the spending limits for the Bitrefill Card?
There are two spending limit tiers: Starter and Plus The Starter level allows for up to 15,000 EUR in deposits and sp...
Are there any foreign exchange fees with the Bitrefill Card?
No. The Bitrefill Card has no foreign exchange fees; it applies the VISA exchange rate for transactions in foreign cu...
What is the fee to add money to the Bitrefill Card?
1.99% is the fixed fee charged by Bitrefill on top of the variable cost of exchange, based on our card partner’s live...
Can I transfer my Bitrefill balance to the Bitrefill Card?
You cannot directly transfer your Bitrefill balance to the Bitrefill Card. To add money to your card, you'll need to ...