Bitrefill Account
Do I need a Bitrefill Account?
You don’t need to create an account to shop with us, but it’s an option we provide for those taking living on cryp...
Can I log in using my Web 3 wallet (e.g., Metamask)?
Yes! Now you can log in with your Web 3 wallet on Bitrefill. If you already have an account: Log in as you normally ...
Which documents count as Proof of Address?
The Proof of Address (POA) is a document that validates your address. Note that if you are a US resident, you won't n...
Are there benefits of connecting my Web3 wallet?
There are several benefits to connecting your wallet: 1. You can check the balance of your personal wallet for our su...
How do I delete my Bitrefill Account?
According to the law and our Privacy Policy (available on our website), you have the right to object and request the ...
I cannot log in to my Bitrefill Account (Troubleshooting Guide)
If you are having issues logging into your Bitrefill Account, here you will find the solution for some of the most co...
How do I reset or remove my two-factor authentication (2FA)?
If you have lost access to your device, you may submit a request for a reset of your Two-Factor Authentication (2FA)....
I cannot login to my account and didn't receive the code you sent to my email.
If you're experiencing issues logging into your account, please follow these steps: Verify Credentials: Ensure that ...
Can I change my email?
Unfortunately, it is not possible to change, replace or edit the account email address once it is created. However, y...