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  1. Frequently asked questions
  2. Getting Started
  3. Bitrefill Account

Bitrefill Account

    How to add funds / top up my Bitrefill account

    How to add funds / top up my Bitrefill account

    Registering a Bitrefill account allows you to keep a balance with us, which is a great option for recurring customers...

    How do I reset or remove my two-factor authentication (2FA)?

    How do I reset or remove my two-factor authentication (2FA)?

    If you have lost access to your device, you may submit a request for a reset of your Two-Factor Authentication (2FA)....

    I cannot find Bitrefill Balance Cards on the website

    I cannot find Bitrefill Balance Cards on the website

    As of August 24, 2021, we have decided to disable the sale of Balance Cards with their current Terms and Conditions. ...

    Can I withdraw my rewards?

    Can I withdraw my rewards?

    The Reward amounts earned cannot be withdrawn, transferred or assigned, and can be used exclusively to purchase Produ...

    Can I change my email?

    Can I change my email?

    Unfortunately, it is not possible to change the account email address. However, you can create a new account with the...

Frequently asked questions
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