Bitrefill Account
Learn everything you need to know about your Bitrefill Account: top-ups, 2-Factor-Authentication, balances, and more.
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Bitrefill Account
How to top up my Bitrefill balance?
Creating a Bitrefill account enables you to purchase prepaid credit with us, making it ideal for recurring custom...
Can I log in using my Web 3 wallet (e.g., Metamask)?
Yes! Now you can log in with your Web 3 wallet on Bitrefill. If you already have an account: Log in as you normally ...
Do I need a Bitrefill Account?
You are not required to create an account with us to shop, but we provide this option. Simply verify your email addr...
How to top up my Bitrefill balance by paying with tokens from my wallet?
Creating a Bitrefill account allows you to purchase prepaid credit with us, a great option for recurring customers wh...
Can I transfer my Bitrefill Balance to my Bitrefill Card and vice versa?
No, unfortunately this feature is not available at this time. Bitrefill Balance and Bitrefill Card balance are two di...
Which documents count as Proof of Address?
The Proof of Address (POA) is a document that validates your address. Note that if you are a US resident, you won't n...
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Bitrefill Promo Codes
How do I use my Bitrefill Promo Code?
1.) Find the product(s) you wish to order at https://www.bitrefill.com/. 2.) Add the product(s) to your cart with th...
Can I use a Bitrefill Promo Code without having a Bitrefill Account?
Unfortunately, you can’t use a Bitrefill Promo Code without having a Bitrefill Account. Registering a Bitrefill acco...
Are there any purchase limits with a Bitrefill promo code?
All promo codes have a limit which is defined by the promotion being run. Refer to the communication provided when t...
Can I use the Bitrefill Promo code with any of the Bitrefill Products?
Bitrefill Promo codes are not valid for Bill Pay Products and some Gift Cards. You can see if the Gift card is eligib...
What happens if I use a Bitrefill Promo Code and my orders failed?
If your orders failed, the promo code will remain unused and you will be able to use the same promo code on another p...
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Rewards
Can I withdraw my rewards?
The Reward amounts earned cannot be withdrawn, transferred, refunded, or assigned, and can be used exclusively to pur...
How do I use my Bitrefill rewards?
You’ll need to create an account or log in to your existing account. Make sure you’re logged in when making your pur...