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  1. Frequently asked questions
  2. Bitrefill Account
  3. Store Credit

Store Credit

    How to add store credit to my account?

    How to add store credit to my account?

    Creating a Bitrefill account enables you to purchase prepaid credit with us, making it ideal for recurring customers ...

    How to add store credit by paying with tokens from my wallet?

    How to add store credit by paying with tokens from my wallet?

    Creating a Bitrefill account allows you to purchase prepaid credit with us, a great option for recurring customers wh...

    Can I convert or exchange my USD or EUR store credit to Bitcoin?

    Can I convert or exchange my USD or EUR store credit to Bitcoin?

    Unfortunately, it is not possible to convert or exchange USD or EUR store credit to Bitcoin.     

    Can I use the same address multiple times to top purchase store credit?

    Can I use the same address multiple times to top purchase store credit?

    No, all Bitrefill addresses are designed for one-time use only. Please create a new request to get a new address each...

    How can I swap my favorite tokens to add Store Credit?

    How can I swap my favorite tokens to add Store Credit?

    Important: Store Credit is separate from your Bitrefill Card balance and cannot be transferred between them. Creating...

    Is it possible to get a reimbursement for my prepaid store credit in USD and EUR?

    Is it possible to get a reimbursement for my prepaid store credit in USD and EUR?

    Unfortunately, we are unable to offer refunds purchased store credit in USD or EUR.  

    Can I get my BTC store credit reimbursed?

    Can I get my BTC store credit reimbursed?

    You can ask for a (full or partial) reimbursement of your BTC store credit if you will no longer use it. To do so, lo...

    I have not received my BTC store credit reimbursement. How long does it take?

    I have not received my BTC store credit reimbursement. How long does it take?

    BTC balance reimbursements may take up to 24 hours In order to request a reimbursement click here: https://www.bitref...

    Can I transfer my Bitrefill Store Credits to my Bitrefill Card and vice versa?

    Can I transfer my Bitrefill Store Credits to my Bitrefill Card and vice versa?

    No, unfortunately this feature is not available at this time. Store Credits and Bitrefill Card balance are two differ...

    Can I reuse the address of my Bitrefill store credit purchase?

    Can I reuse the address of my Bitrefill store credit purchase?

    No, store credit purchase has unique address. This means that Bitrefill addresses cannot be reused. Users need to be ...

    Is my Bitcoin safe?

    Is my Bitcoin safe?

    Yes, your Bitcoin is safe. Beyond the coins that you sent us to purchase store credit or to complete an order we do n...

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