I cannot log in to my Bitrefill Account - Troubleshooting Guide

  • Updated
If you are having issues logging into your Bitrefill Account, here you will find the solution for some of the most common issues:
  • 429 Error code: You will receive this error when you try to log in too many times within a short period of time. Please wait for an hour and try to log in again.
  • 503 Error code: This means we are having a temporary technical issue that should be solved shortly. Please wait a few minutes and try to log in again.
  • Password forgotten and not receiving reset password email:  Please check your Spam/Promotions folder. If not received, see below.
  • Failed to reset password - This password in combination with the account email has been found in a public data breach: It means you are using a weak password. Please try with a strong password/email combination.

If you are still having issues logging into your Bitrefill Account, please contact us.