Getting Started
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Getting Started
What can I buy with Bitcoin?
Bitcoin can be used to buy nearly anything by anyone. Some are digital nomads, some are unbanked, some earn bitcoin b...
Do I need a Bitrefill Account?
We do not require you to create an account with us to shop, but we do provide this as an option. Registering a Bitr...
Is my bitcoin safe?
We can never access your bitcoin beyond the coins that you send us. Your bitcoins are as safe as the wallet you use a...
Where can I find my invoice ID?
You can find the invoice ID of your order on the payment page. Also, you can find it on the email we send you onc...
Can I select a custom amount for my gift card or phone refill?
For some of our gift cards and phone refills you will have the option to select a custom amount from an available ran...
Some products are only for the Eurozone, what does this mean?
The countries that are part of the Eurozone for our products, are the ones that have replaced their national currenci...
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Bitrefill Account
How to add funds / top up my Bitrefill account
Registering a Bitrefill account allows you to keep a balance with us, which is a great option for recurring customers...
How do I reset or remove my two-factor authentication (2FA)?
If you have lost access to your device, you may submit a request for a reset of your Two-Factor Authentication (2FA)....
I cannot find Bitrefill Balance Cards on the website
As of August 24, 2021, we have decided to disable the sale of Balance Cards with their current Terms and Conditions. ...
Can I withdraw my rewards?
The Reward amounts earned cannot be withdrawn, transferred or assigned, and can be used exclusively to purchase Produ...
Can I change my email?
Unfortunately, it is not possible to change the account email address. However, you can create a new account with the...
