Phone Refills
Learn how to top up your phone and how to get the most out of it.
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eSIMs
How to archive eSIMs?
Make sure you are logged in and at the My eSIMs page, follow these steps: 1. Click on the eSIM you wish to archive 2...
My eSim is installed but it's not working. What should I do?
There could be different reasons why your eSim is not working. Here are a few: Device Compatibility: Have you checke...
How do I enable Roaming on my device once I've installed and activated the eSim?
After installing your eSim, it's crucial to ensure that you turn on roaming on your device. This step allows your dev...
Why is my eSim data slow?
If data speeds are slow, it's possible to connect to a different network manually by following these steps: Go to S...
How to install eSIM on Android devices
First, check that your Android device is compatible with eSIMs and is not locked by any specific carrier. To check co...
How to install eSIM on Apple (iOS) devices
First, check that your Apple device is compatible with eSIMs and is not locked by any specific carrier. To check comp...
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Phone Refills
How do I use the prepaid mobile refill service?
First, pick the mobile company and package you want. Then, type in your phone number, pick a payment method, and pa...
How quickly do I get the refill?
As soon as the transaction payment is fully confirmed, sometimes instantly, we will send out the refill automaticall...
Does it work with post-paid or subscription phone plan?
In most cases it doesn't, only with prepaid. But if you type in your number and it says that it's supported you can t...
Do phone refills work if I am roaming?
Yes, it doesn't matter which country you are in, the amount will be credited instantly anyway.