First, check that your Android device is compatible with eSIMs and is not locked by any specific carrier.
To check compatibility, go to phone Settings > Connections > SIM Manager > if the option Add eSIM is available, then your device supports eSIMs.
For Google Pixel devices, open Settings app > Network & Internet > tap plus (+) sign next to SIMs > if you open the screen "Connect to mobile network" and you see "Download a SIM instead", then your device supports eSIMS.
For other Android devices, dial *#06# and press Call. If you can view the eSIM unique identification number (EID), then your device supports eSIMs.
To ensure your device is unlocked, please check your device’s contract or call your carrier to verify. Android does not have an option to check SIM restrictions in the Settings app.
Reminders:
- Ensure you have strong internet connection prior to installation. A strong WiFi network or good 4G connection is recommended.
- Each eSIM can only be activated once. The QR code / activation code will no longer be accessible once activation has started on a device.
- Data roaming must be enabled for the eSIM to work.
- Validity time: You can activate the eSIM before heading to any of the supported countries, but its validity time won't begin until you turn it on within one of those countries.
Installation using QR code
1. Open phone Settings > Connections or Network & Internet > SIMs or SIM Manager > tap "Add eSIM" or "Download a SIM instead" > tap "Scan QR code from Service provider" > scan the QR code
2. If prompted, tap "Add" > allow 10 minutes for eSIM to activate > tap "Done". Note: Do NOT close the page or the installation will stop.
3. Leave "Calls" and "Messages" set to your original primary SIM. Tap "Mobile Data" > Select the eSIM > Tap "Change"
4. Enable roaming by going to phone Settings > Connections > Mobile networks > Ensure "Data roaming" is toggled ON.
Installation using Activation code (copy-paste method)
1. Open phone Settings > Connections or Network & Internet > SIMs or SIM Manager > tap "Add eSIM" or "Download a SIM instead" > tap "Scan QR code from Service provider" or click "Next" > tap "Enter activation code" > enter SM-DP+ address followed by the activation code using correct format.
- Activation code format: You only need to enter the SM-DP+ address and Activation Code. Leave the Confirmation Code blank.
- Example:
- The correct format is 1$<SM-DP+address>$<activation code>
- Example: 1$rsp.truphone.com$JQ-1RA5Y7-157UAZP
- The correct format is 1$<SM-DP+address>$<activation code>
- Example:
2. If prompted, tap "Add" > allow 10 minutes for eSIM to activate > tap "Done".
Note: Do NOT close the page or the installation will stop.
3. Enable roaming by going to phone Settings > Connections > Mobile networks > Ensure "Data roaming" is toggled ON.
Click HERE for additional information on installing your eSim card to your Android device or HERE to see a list of compatible devices