Phone Refills
Learn how to top up your phone and how to get the most out of it.
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eSIMs
How to install eSIM on Apple (iOS) devices
First, check that your Apple device is compatible with eSIMs and is not locked by any specific carrier. To check comp...
What is an eSIM?
eSIM is an ‘embedded SIM’, the replacement for SIM cards. Unlike traditional SIM cards that come in physical form, an...
How long does it take to activate an eSIM?
The whole process of activating an eSIM can take up to 10 minutes. Make sure you will have a reliable internet connec...
Is my phone compatible with eSIMs?
Both Android and Apple devices can use eSIMS, but you do need to confirm that your device is compatible and that your...
How do I check my current eSIM data usage?
You can check your data usage on your order page. We will keep you updated about your data plan usage via email and t...
How long can I use an eSIM?
You’ll find that our eSIM expires at different times. We recommend that you choose the plan that corresponds best to ...
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Phone Refills
How do I use the prepaid mobile refill service?
First, pick the mobile company and package you want. Then, type in your phone number, pick a payment method, and p...
How quickly do I get the recharge?
As soon as the transaction payment is fully confirmed, sometimes instantly, we will send out the refill automatical...
Does it work with post-paid or subscription phone plan?
In most cases it doesn't, only with prepaid. But if you type in your number and it says that it's supported you can t...
Do phone refills work if I'm roaming?
Yes, it doesn't matter which country you are in, the amount will be credited instantly anyway.
