How can I find out whether my phone is carrier-locked or unlocked?

  • Updated

Both Android and Apple devices can use eSIMS, but you do need to confirm that your device is not locked by any specific carrier.

  • On Android devices:

To ensure your device is unlocked, please check your contract or call your carrier to verify. Android does not have an option to check SIM restrictions in the Settings app.

  • On Apple (iOS) devices:

To ensure your device is unlocked, at Settings app go to General -> About > scroll down to Carrier Lock. If you see "No SIM restrictions", then your device is unlocked.