Skip to main content
Frequently asked questions Help Center home page
  • Shop
  • Submit a request
  • Sign in
  1. Frequently asked questions
  2. Ordering / Payments
  3. Non-crypto Payments

Non-crypto Payments

    What is a non-crypto payment?

    What is a non-crypto payment?

    A non-crypto payment, also known as a fiat payment, is any transaction made using traditional government-issued curre...

    Which are the supported non-crypto payment methods?

    Which are the supported non-crypto payment methods?

    Bitrefill supports the following non-crypto payment methods: Credit & Debit Cards – Visa, Mastercard, American Expre...

    Non-Crypto Payment Fees

    Non-Crypto Payment Fees

    What is the Service Fee?The Service Fee is a small charge that helps cover the administrative costs of providing our ...

    Non-crypto payment methods limits

    Non-crypto payment methods limits

    Here you may find our current limitations for purchases using non-crypto payment methods: ...

    What products cannot be purchased by non-crypto payment methods?

    What products cannot be purchased by non-crypto payment methods?

    Non-crypto payments cannot be used for purchases in the following categories: Pharmacy products Flights Cruises

    Why did my payment fail?

    Why did my payment fail?

    A payment can fail for several reasons, including bank restrictions, or insufficient funds. Here are some examples: ...

    Why can't I pay with my desired payment method anymore?

    Why can't I pay with my desired payment method anymore?

    There are several reasons why a previously available non-crypto payment method may no longer be supported: Regional ...

    How do non-crypto refunds work?

    How do non-crypto refunds work?

    Refunds for non-crypto payments are processed as soon as possible back to the original payment method.  Refund proces...

    What security measures do you have in place?

    What security measures do you have in place?

    Card data stays private – Bitrefill uses trusted and compliant payment service providers to process card details, and...

Frequently asked questions
Español