Phone Refills
Learn how to top up your phone and how to get the most out of it.
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eSIMs
How can I find out whether my phone is carrier-locked or unlocked?
Both Android and Apple devices can use eSIMS, but you do need to confirm that your device is not locked by any specif...
What is an eSIM?
An eSIM is an ‘embedded SIM’, the replacement for SIM cards. Unlike traditional SIM cards that come in physical form,...
How long does it take to activate an eSIM?
The whole process of activating an eSIM can take up to 10 minutes. Make sure you will have a reliable internet connec...
How to install eSIM on Android devices
First, check that your Android device is compatible with eSIMs and is not locked by any specific carrier. Reminders: ...
How to install eSIM on Apple (iOS) devices
First, check that your Apple device is compatible with eSIMs and is not locked by any specific carrier. To check comp...
How do I enable Roaming on my device once I've installed and activated the eSim?
After installing your eSim, it's crucial to ensure that you turn on roaming on your device. This step allows your dev...
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Phone Refills
How do I use the prepaid mobile refill service?
First, pick the mobile company and package you want. Then, type in your phone number, pick a payment method, and pa...
How quickly do I get the refill?
As soon as the transaction payment is fully confirmed, sometimes instantly, we will send out the refill automaticall...
Does it work with post-paid or subscription phone plan?
In most cases it doesn't, only with prepaid. But if you type in your number and it says that it's supported you can t...
Do phone refills work if I am roaming?
Yes, it doesn't matter which country you are in, the amount will be credited instantly anyway.