Phone Refills
Learn how to top up your phone and how to get the most out of it.
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eSIMs
What is an ‘Unlimited’ eSIM and how does it work?
An unlimited eSIM provides you with a data only eSIM with an unlimited amount of data* for a selected period of time ...
My eSim is installed but it's not working. What should I do?
There could be different reasons why your eSim is not working. Here are a few: Device Compatibility: Have you chec...
Why is my eSim data slow?
We have partnered with eSim Go, a leading provider of eSIM services, as our preferred carrier for our eSIMs. This par...
How to install eSIM on Apple (iOS) devices
First, check that your Apple device is compatible with eSIMs and is not locked by any specific carrier. To check comp...
What is an eSIM?
eSIM is an ‘embedded SIM’, the replacement for SIM cards. Unlike traditional SIM cards that come in physical form, an...
How long does it take to activate an eSIM?
The whole process of activating an eSIM can take up to 10 minutes. Make sure you will have a reliable internet connec...
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Phone Refills
How do I use the prepaid mobile refill service?
First, pick the mobile company and package you want. Then, type in your phone number, pick a payment method, and pa...
How quickly do I get the recharge?
As soon as the transaction payment is fully confirmed, sometimes instantly, we will send out the refill automaticall...
Does it work with post-paid or subscription phone plan?
In most cases it doesn't, only with prepaid. But if you type in your number and it says that it's supported you can t...
Do phone refills work if I'm roaming?
Yes, it doesn't matter which country you are in, the amount will be credited instantly anyway.