Is there a purchasing/top up limit?

  • Updated

We implement certain purchasing thresholds in accordance with our Anti-Money Laundering Policy, depending on the customer account type. All limits are presented in USD but apply to the equivalent amount in other currencies. Different limits can be implemented on a product by product, or customer by customer, basis, at the request of Product Issuers or at Bitrefill's discretion.

Any Customer using more than one Bitrefill account, or any other expedient, in order to circumvent the limits below, is in breach of these Terms and can have their account(s), suspended until customer due diligence is successfully completed.

To the extent necessary under applicable laws and regulations or our internal policies, such illegal circumvention of the use limitations may be reported to the relevant authorities, whenever it reveals, in our sole understanding, signs of suspicious activity.

 

Please note!

Different exceptional thresholds may apply for certain products

What information is required to verify my account?

To be able to complete the verification process you need:

  1. A photocopy of an ID (e.g. your passport or driving license)
  2. Proof of address
  3. A live selfie

Here are some tips about Proof of Address documents to submit