Is there a purchasing/top up limit?

We implement certain purchasing thresholds in accordance with our Anti-Money Laundering Policy, depending on the customer account type. All limits are presented in USD but apply to the equivalent amount in other currencies. Different limits can be implemented on a product by product, or customer by customer, basis, at the request of Product Issuers or at Bitrefill's discretion.

Any Customer using more than one Bitrefill account, or any other expedient, in order to circumvent the limits below, is in breach of these Terms and can have their account(s), suspended until customer due diligence is successfully completed.

To the extent necessary under applicable laws and regulations or our internal policies, such illegal circumvention of the use limitations may be reported to the relevant authorities, whenever it reveals, in our sole understanding, signs of suspicious activity.

Here the limits based on the customer account type:

1. Customers without accounts
   1. Maximum gift cards per day: 15 (fifteen)
   2. Maximum phone top-ups per day: 2 (two)
   3. Maximum purchasing limits: 500 USD per day and 1,000 USD per month (different exceptional thresholds may apply to certain Products)
2. Customers with basic accounts
   1. Maximum gift cards per day: 15 (fifteen)
   2. Maximum phone top-ups per day: 5 (five)
   3. Maximum purchasing limits: Up to 2,000 USD per card, up to 5,000 USD per day, up to 10,000 USD per month (different exceptional thresholds may apply to certain Products)
   4. Maximum phone top-up limits: Up to 200 USD per pin/refill, up to 500 USD per day, up to 2,000 USD per month
3. Customers with verified accounts
   1. Maximum gift cards per day: 25 (twenty-five)
   2. Maximum phone top-up limits: 5 (five) per day; Up to 500 USD per pin/refill, up to 1,000 USD per day, up to 5,000 USD per month
   3. Maximum purchasing limits: Up to 2,000 USD per card, up to 10,000 USD per day, up to 50,000 USD per month (different exceptional thresholds may apply to certain Products)
   4. To verify your account, please start here while logged into your account - https://www.bitrefill.com/account/verification
4. Verified corporate accounts
   1. Limits per value of purchase, number of purchases and daily amounts for verified corporate accounts can be established on a case-by-case basis and commit to an average weekly volume of $50,000 of sales.
   2. Please contact our support team with your current business information, entity documents, list of business beneficiaries, and sales data for the previous 6 months after you have completed - https://www.bitrefill.com/account/verification 

What information is required to verify my account?

Here are some tips about Proof of Address documents to submit.