Bitrefill Balance – Frequently asked questions

Creating a Bitrefill account enables you to purchase prepaid credit with us, making it ideal for recurring customers ...

Creating a Bitrefill account allows you to purchase prepaid credit with us, a great option for recurring customers wh...

Unfortunately, it is not possible to convert/exchange USD or EUR balance to Bitcoin.

No, Bitrefill Balance top-up addresses are designed for one-time use only. Please create a new top-up request to get ...

Important: Bitrefill Balance is a completely separate balance from the Bitrefill Card balance and cannot be transferr...

Unfortunately, we are unable to offer refunds for Bitrefill balances in USD or EUR.

You can ask for a (full or partial) reimbursement of your BTC prepaid balance if you will no longer use it. To do so,...

BTC balance reimbursements may take up to 24 hours In order to request a reimbursement click here: https://www.bitref...

No, unfortunately this feature is not available at this time. Bitrefill Balance and Bitrefill Card balance are two di...

No, each top-up has a unique address. This means that Bitrefill addresses cannot be reused. Users need to be careful ...

Yes, your Bitcoin is safe. Beyond the coins that you sent us to top up your Bitrefill balance or to complete an order...

As of August 24, 2021, we have decided to disable the sale of Balance Cards with their current Terms and Conditions. ...