Skip to main content
Frequently asked questions Help Center home page
  • Shop
  • Submit a request
  • Sign in
  1. Frequently asked questions
  2. Bitrefill Account
  3. Bitrefill Balance

Is it possible to get a reimbursement for my prepaid USD and EUR balances?

  • Updated March 21, 2025 16:36

Unfortunately, we are unable to offer refunds for Bitrefill balances in USD or EUR.

 


Related articles

  • Can I get my Bitrefill BTC balance reimbursed?
  • What is our refund policy?
  • I purchased the wrong gift card or phone refill. What can I do?
  • I need support with my LI.FI transaction (balance top-up with other chains)
  • I have not received my BTC balance reimbursement. How long does it take?
Frequently asked questions
Español