Is there a purchasing/ top up limit?

  • Updated

We implement certain purchasing thresholds in accordance with our Anti-Money Laundering Policy, depending on the level of account of the Customer. All limits are presented in USD but apply to the equivalent amount in other currencies. Different limits can be implemented on a product by product, or customer by customer, basis, at the request of Product Issuers or discretion of Bitrefill.

Any Customer using more than one Bitrefill account, or any other expedient, in order to circumvent the limits below, is in breach of these Terms and can have its account, or accounts, suspended until customer due diligence is successfully completed.

To the extent necessary under applicable laws and regulations or our internal policies, such illegal circumvention of the use limitations may be reported to the relevant authorities, whenever it reveals, in our sole understanding, signs of suspicious activity.

 

1. Customers without accounts

Maximum gift cards/refills per day: 15 (fifteen)

Maximum purchasing limits: 500 USD per day and 1.000 USD per month

 

2. Customers with basic accounts

Maximum gift cards/refills per day: 15 (fifteen)

Maximum purchasing limits: Up to 2.000 USD per card, up to 5.000 USD per day, up to 10.000 USD per month (different exceptional thresholds may apply to certain Products)

Maximum phone top-ups per day: 15 (fifteen)

Maximum phone top-up limits: Up to 200 USD per pin/refill, up to 500 USD per day, up to 2.000 USD per month

 

3. Customers with verified accounts

Maximum gift cards/refills per day: 25 (twenty-five)

Maximum purchasing limits: Up to 2.000 USD per card, up to 10.000 USD per day, up to 50.000 USD per month (different exceptional thresholds may apply to certain Products)

Maximum phone top-up limits: Up to 500 USD per pin/refill, up to 1.000 USD per day, up to 5.000 USD per month

 

To verify your account please start here while logged into your account - https://www.bitrefill.com/account/verification

What information is required?

To be able to complete the verification process you need:
  • a photocopy of an ID (e.g. your passport or driving license)
  • proof of address
  • a live selfie

4. Verified corporate accounts

Limits per value of purchase, number of purchases and daily amounts for verified corporate accounts can be established on a case-by-case basis and commit to an average weekly volume of $50,000 of sales.

Please contact our support team with your current business information, entity documents, list of business beneficiaries, and sales data for the previous 6 months after you have completed - https://www.bitrefill.com/account/verification 

 

 

Here are some tips about Proof of Address documents to submit.

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