Is there a purchasing limit?

  • Updated

Yes, there are daily limits, depending on the product category. Some limits can be increased upon verification of the user account.

 

The Customer can buy Products to the extent Customer complies with the following maximum limits.

A. For Customers without accounts

Product Category Daily limit (in USD) Daily limit (no. of purchases*)
Prepaid Phones 200 (each top-up) and 1,000 (daily limit) None
Phone refill vouchers / Pins 1,000 100
Games 10,000 100
Travel 10,000 100
E-commerce 10,000 100
Other Products 10,000 100
*no single purchase can be made in excess of 2,000 USD    

 

B. For Customers with standard accounts

Product Category Daily limit (in USD) Daily limit (no. of purchases*)
Prepaid Phones 200 (each top-up) and 2,000 (daily limit) None
Phone refill vouchers / Pins 2,000 None
Games 10,000 None
Travel 10,000 None
E-commerce 10,000 None
Other Products 10,000 None
*no single purchase can be made in excess of 2,000 USD    

 

C. For Customers with verified accounts

Limits per value of purchase, number of purchases and daily amounts can be raised on a case-by-case basis, subject to a know-your-customer procedure, whereby the Customer provides us with some information, as required under applicable laws and regulations. Please contact us at support@bitrefill.com should you wish to verify your account.

Any Customer using more than one Bitrefill account, or any other expedient, in order to circumvent the above mentioned limits, is in breach of these Terms and can have its account, or accounts, suspended until further notice.

To the extent necessary under applicable laws and regulations or our internal policies, such illegal circumvention of the use limitations may be reported to the relevant authorities, whenever it reveals, in our sole understanding, signs of suspicious activity.

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