Why was my eSIM data consumed so fast?

  • Updated

If you feel like your eSIM data is running out faster than expected, you're not alone. This is a common concern—and in most cases, it comes down to how your device uses data in the background or while you're on the move.

Below are helpful tips to understand and manage your data usage more effectively.

1. Check Your Data Usage

Your phone tracks which apps are using the most data. You can:

- Open your phone’s settings to see detailed data usage stats.
- Identify apps that are data-heavy.
- Set alerts or limits to avoid surprises.

This is a great first step to understanding where your data is going.

2. Use Wi-Fi Whenever Possible

Connecting to Wi-Fi instead of mobile data is one of the easiest ways to reduce your data consumption, especially when:

- Streaming videos or music
- Downloading apps or large files
- Making video calls

Pro Tip: Set your device to automatically connect to trusted Wi-Fi networks.

3. Limit Background App Data

Many apps use data even when you're not using them, think email syncing, social feeds, weather updates, and more. You can:

- Disable background data for specific apps.
- Enable system-wide restrictions for background data usage.
- This helps preserve your data when you're not actively using your device.

 4. Turn On Low Data Mode

Both iPhone and Android devices have built-in features to reduce data usage:

iOS: Low Data Mode
Android: Data Saver Mode

These settings pause automatic updates, background tasks, and reduce media quality, perfect for travel or limited data plans.

5. Disable Auto-Play Videos

Apps like Facebook, Instagram, and Twitter often auto-play videos in your feed, which can eat up data quickly. To prevent this:

- Go into each app's settings.
- Disable or limit auto-play features to Wi-Fi only.

6. Use Data Compression Features

Some browsers and apps have built-in data-saving tools. For example, Google Chrome Lite Mode (Data Saver) can cut down usage by up to 50%. Other apps may have similar options in their settings. These features optimize the content you're viewing to use less data.

7. Download Content for Offline Use

Planning a trip? Use offline options where possible: Netflix, Spotify, and similar apps let you download shows, music, or podcasts. This avoids streaming over mobile data. Perfect for long flights or limited connectivity areas!

If you still have questions, we’re here to help! If you feel your data usage still doesn’t add up, feel free to reach out to our support team with screenshots of your usage stats, and we’ll gladly investigate further.