There could be different reasons why your eSim is not working. Here are a few:
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Device Compatibility: Have you checked that your device is compatible with eSims? Here's a list of compatible devices that you can check.
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Data Roaming: Please check that the data roaming has been enabled on your device.
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Carrier Unlock Status: Is your device carrier unlocked? Here's a brief guide on how to check if your phone is unlocked.
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Connectivity: Do you have a stable 4G or Wifi connection?
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APN Settings: Please ensure your device's APN settings are correctly configured. Here's a guide to learn how to set up your APN correctly.
- Geographic Availability: Are you currently located in the country for which this eSIM is designed to operate? The eSIM will only connect to a local network provided once you're in the country or region it is intended for.