Why is my eSim data slow?

  • Updated

If data speeds are slow, it's possible to connect to a different network manually by following these steps:

  1. Go to Settings: Open the settings menu on the device.

  2. Select 'Cellular' or 'Mobile Data': Wording may vary depending on the device.

  3. Choose 'Network Selection': This allows manual selection of a network.

  4. Turn off 'Automatic' Selection: Disable automatic network selection to choose a network manually.

  5. Select a Network: A list of available networks will be displayed. Choose the preferred option.

Note: Network availability varies based on location and local coverage. If issues persist after switching networks, contact customer support for further assistance.

For additional troubleshooting steps, visit eSim Go’s comprehensive FAQ section HERE.