I cannot unseal my gift card

  • Updated

Occasionally, there might be issues with gift cards' redemption or the issuer generating a value code for that denomination. When those orders are refunded, you might still see the gift card under "My Products" but in this case you will not be able to unseal it. 

You can use the Archive button to hide it from My Products. 

In case this is not the case, please contact us with your order information so we can assist you further.

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