Please enter the details of your request. A member of our support staff will respond as soon as possible.
Enter the email address associated with your Bitrefill Account/Card.
Please provide the exact error message you're encountering. The more details you can share, the better we'll be able to assist you in resolving the issue.
You will receive an email to which you must reply to confirm your account deletion request.
Please confirm the crypto transaction ID associated with your payment. If you don't know how to find it, please visit https://help.bitrefill.com/hc/en-us/articles/17679597386898
Please confirm the token and network used for the payment.
Go to your Bitrefill Card account, scroll down to "Status" and click the "freeze" button.
Transaction disputes can take up to 120 days, but contacting the merchant directly first can resolve them faster.
Please provide the email address or phone number you'd like to use moving forward.